Mystery Shopper - Market Research & Customer Experience Evaluator
Join Staffinc Group as a Mystery Shopper - Market Research & Customer Experience Evaluator and play a pivotal role in shaping exceptional customer experiences across Kotawaringin Timur, Kalimantan Tengah. This unique opportunity allows you to evaluate service quality, product presentation, and staff behavior in various retail and service establishments. As a Mystery Shopper, you'll provide invaluable insights to help businesses improve their operations and customer satisfaction.
At Staffinc Group, we are committed to delivering high-quality market research services. Our team works diligently to ensure that every evaluation is thorough and actionable. By joining us, you'll be part of a dynamic environment where your contributions directly impact the success of local businesses and enhance customer experiences.
📋 Tanggung Jawab Pekerjaan
- Visit and evaluate retail stores, restaurants, and service providers to assess service quality, product presentation, and staff behavior.
- Complete detailed reports on your observations, including strengths, weaknesses, and recommendations for improvement.
- Provide constructive feedback to businesses based on your evaluations to help them enhance their customer experience.
- Adhere to confidentiality agreements to maintain the integrity of the evaluation process.
- Collaborate with the research team to ensure consistent and high-quality evaluations.
- Participate in training sessions to stay updated on best practices and new evaluation techniques.
- Work independently and manage your time effectively to complete evaluations within specified deadlines.
- Adapt to different environments and provide impartial evaluations.
🎓 Kualifikasi & Syarat
- Minimum 1 year of experience in customer service, retail, or a related field.
- Excellent communication and interpersonal skills.
- Strong observational and analytical skills.
- Ability to work independently and manage time effectively.
- Familiarity with basic market research techniques and tools.
- Willingness to travel to various locations within Kotawaringin Timur, Kalimantan Tengah.
- Ability to maintain confidentiality and adhere to ethical guidelines.
- Basic knowledge of Indonesian language and local customs.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang